The West Midlands Allergy Centre based at HEFT is a “robust, quality clinical service”, according to an inspection by the IQAS team from the Royal College of Physicians. Debbie Johnston, who led the inspection, praised the teamwork and leadership, and was impressed by patient feedback and evidence of good communication. The inspection team specially commented on the fantastic nursing team, and the quality of the clinical management and facilities.
The Allergy Centre was inspected as a pilot site for the new IQAS (Improving Quality in Allergy Services) accreditation scheme. Dr Krishna, who leads the HEFT service, said “I am very proud of the Allergy team that has got this fantastic result. We are well on our way to the full accreditation inspection, which we are planning for early next year”.